Q: What exactly does [hus] mean? A: [hus] means "house" in the Scandinavian language. "house" represents what you will find in the store; clothing, design items, accessories, jewelry, skin-care, entertainment, shoes etc. There is also a section for the kids; mini-hus, where we offer great clothing for kids age 0-12 year. ______________________________________________________________________________________________________________________ Q: Can I buy on-line? A: We are finally offering on-line sales! Click here or go to www.shophusliving.com to see the selection. You are able to pay with all major credit cards as well as PayPal. We ship with UPS and you will instantanously see the applicable shipping rate (we do not charge any handling fees).
While we continually will add new items and categories to shop on-line, you will not find all in-store items. We encourage you to visit us on 11 Christopher Street to see the full selection. If that is not possible, please call us at 212-620-5430 in case you have a specific item or wish you want to inquire about. Also, you can mail info@shophusliving.com or info@husliving.com with your questions and comments.
Certain clearance items will only be available on-line, so we encourage you to check back frequently for special offers.
Eventually we plan to offer all available merchandise on-line, but currently we are not capable of offering categories such as clothing, as all our brands are from Scandinavia with an inherent particular fit and sometimes different sizing-scale. If you do know exactly what clothing item you want, you can order via e-mail, and either include a phone-number where you can be reached or include all data needed to charge your credit card. This includes name on card, number, expiration date, security number and correct card address. We will process your credit card and add applicable shipping cost to your order. We accept American Express, Visa, MasterCard and Discover. When ordering clothing on-line please remember that we do not refund shipping and handling fees and we need to apply a 15% re-stocking fee on returns. To place an order not available on www.shophusliving.com e-mail to info@husliving.com or over the phone (212-620-5430). _______________________________________________________________________________________________________________________ Q: What is your return policy? A: Store credit applies. Returns and exchanges must be received within 14 days of date of delivery for items that have not been worn, altered or washed and with all tags attached. Footwear returns and exchanges must include th original shoe box in its original condition and without postal labels. We do not refund shipping and handling fees. Please note: Final Sale merchandise may not be returned or exchanged. This includes jewelry, sunglasses, skin-care, bags, design items and all sale items. _______________________________________________________________________________________________________________________ Q: Do you sell gift-cards on-line A: We will be happy to offer you gift cards in the value you prefer. We can ship to the receiver or to you. The gift card is as good as cash in [hus]. Call 212-620-5430 or e-mail info@husliving.com if you are interested in one or more gift cards. Note that gift cards cannot be exchanged for cash _______________________________________________________________________________________________________________________ Q: What if there is a Scandinavian brand I'm really interested in? A: Don't be shy about contacting us if there is a particular Scandinavian brand you want to see in [hus]. We are selective in what we offer, so each brand will have to pass our "taste test", but please alert us at info@husliving.com |